Changing Culture

Sponsored by

• How seriously senior managers and the organisation as a whole take patient safety;
• How willing staff are to admit errors and critical incidents and thus allow learning from them;
• How willing staff are to challenge their colleagues (including those at more senior levels) over poor practice.

This category aims to recognise organisations where a commitment to improving patient safety has led to the successful implementation of an initiative resulting in an organisation-wide acceptance that patient safety is the responsibility of all staff.

Specific entry criteria

Entries will be judged against the following criteria:

• Impact - evidence of how widespread the cultural change has been, for example, across different disciplines or departments and levels in the organisational hierarchy;
• Results - clear and, where possible, measurable examples of the impact that cultural change within the organisation has had on patient safety;
• Sustainability - how likely it is that the cultural change achieved will be long-lasting;
• Dissemination - how the learning has been spread.